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账单和使用信息

🌐 Information on billing & usage

此页面包含与你的 Strapi Cloud 账户和项目的使用及计费相关的一般信息。

🌐 This page contains general information related to the usage and billing of your Strapi Cloud account and projects.

Strapi Cloud 提供 1 个免费计划和 3 个付费计划:Essential、Pro 和 Scale(见 定价页面)。下表总结了 Strapi Cloud 基于使用量的定价计划,涵盖一般功能和使用情况:

🌐 Strapi Cloud offers 1 Free plan and 3 paid plans: Essential, Pro and Scale (see Pricing page). The table below summarizes Strapi Cloud usage-based pricing plans, for general features and usage: | 功能 | 免费 | 基础版 | 专业版 | 企业版 || --- | --- | --- | --- | --- || 数据库条目 | 500 | 无限* | 无限* | 无限* || 资源存储 | 10GB | 50GB | 250GB | 1,000GB || 资源带宽(每月) | 10GB | 50GB | 500GB | 1,000GB || API 请求(每月) | 2,500 | 50,000 | 1,000,000 | 10,000,000 || | | | | || 备份 | 不适用 | 不适用 | 每周 | 每日 || 自定义域名 | 不适用 | 包含 | 包含 | 包含 || 环境 | 不适用 | 不适用 | 包含 0 个(最多可增加 99 个) | 包含 1 个(最多可增加 99 个) || 电子邮件(每月) | 100 | 无限* | 无限* | 无限* |

Additional information on usage and features
  • 一般特性与使用方式:
    • 数据库条目是你的数据库中的条目数量。
    • 资源存储是你的资源所使用的存储量。
    • 资源带宽是你的资源所使用的带宽量。
    • API 请求是对你的 API 发出的请求数量。这包括对 GraphQL 和 REST API 的请求,但不包括计入 CDN 带宽和存储的文件和媒体资源请求。所有 API 请求都计入你的每月使用量,无论响应类型如何。
  • 云特定功能:
    • 备份指的是 Strapi Cloud 项目的自动备份(有关此功能的更多信息,请参见 备份文档)。
    • 自定义域名是指为你的 Strapi 云定义自定义域名的能力(参见 自定义域名)。
    • 环境是指计划中包含的环境数量,除默认的生产环境之外(有关该功能的更多信息,请参见环境文档)。
The Free Plan is for personal, non-commercial use only

商业用途是指任何为了经济利益而进行的项目,包括:

🌐 Commercial use means any project made for financial gain, including:

  • 在你的网站上接受或处理付款
  • 接受或收取创建、更新或托管网站的付款
  • 广告、推广或销售产品或服务
  • 为任何第三方托管或投放广告 欲了解更多信息,请访问 Strapi Cloud-法律
Scale-to-zero and cold start on the Free plan

在免费计划中,项目在短时间不活跃后会自动缩减到零。当应用再次被访问时——无论是通过前端还是通过 API 请求——返回响应可能需要几秒钟(最长可达一分钟)。 升级到付费计划将禁用缩减到零和冷启动,从而始终实现即时响应时间。

🌐 On the Free plan, projects automatically scale down to zero after a short period of inactivity. When the application is accessed again—either through the frontend or via an API request—it may take a few seconds (up to a minute) before a response is returned. Upgrading to a paid plan disables scaling to zero and cold starts, resulting in instant response times at all times.

环境管理

🌐 Environments management

环境是你的 Strapi Cloud 项目的隔离实例。所有项目都有一个默认的生产环境,但对于 Pro 或 Scale 计划的项目,可以从项目设置的 环境 标签中配置其他额外环境(请参见 Environments)。Strapi Cloud 项目可以配置的额外环境数量没有限制。

🌐 Environments are isolated instances of your Strapi Cloud project. All projects have a default production environment, but other additional environments can be configured for projects on a Pro or Scale plan, from the Environments tab of the project settings (see Environments). There is no limit to the number of additional environments that can be configured for a Strapi Cloud project.

额外环境的使用限制与项目的生产环境相同(例如,Pro 计划中的额外环境在资源存储上将限制为 250GB,超出部分将按照与生产环境相同的方式收费)。但请注意,资源带宽和 API 调用是基于项目的,而不是基于环境的,因此即使有额外环境,这些使用限制也不会改变。

🌐 The usage limits of additional environments are the same as for the project's production environment (e.g. an additional environment on the Pro plan will be limited at 250GB for asset storage, and overages will be charged the same way as for the production environment). Note however that the asset bandwidth and API calls are project-based, not environment-based, so these usage limits do not change even with additional environments.

账单

🌐 Billing

计费基于你 Strapi Cloud 项目的使用情况。项目计划和附加组件会根据你的计费周期按月或按年计费,而超额部分按月计费。你可以在项目设置的计费与使用情况部分查看你的使用和计费信息。

🌐 Billing is based on the usage of your Strapi Cloud projects. Project plans and addons are either billed monthly or yearly, depending on your billing cycle, while overages are billed monthly. You can view your usage and billing information in the Billing & Usage section of your project settings.

税收

🌐 Taxes

对于美国、英国和欧盟的账单地址,本地税费可能会被加到你的发票上。税额根据你的账单地址和增值税/税务识别号状态计算,并在结账时和发票上显示。

🌐 For billing addresses in the US, UK and EU, local taxes may be added to your invoices. Tax amounts are calculated based on your billing address and VAT/Tax ID status, and are displayed during checkout and on invoices.

你可以在你的 账户账单 设置中添加或更新你的增值税/税号。

🌐 You can add or update your VAT/Tax ID from your Account Billing settings.

超额

🌐 Overages

Caution

免费计划不允许超额使用。

🌐 Overages are not allowed on the Free plan.

如果你超出了 API 请求、资源带宽或资源存储的计划限制,你将被收取相应的超额费用。

🌐 If you exceed the limits of your plan for API Requests, Asset Bandwidth, or Asset Storage, you will be charged for the corresponding overages.

例如,如果你在专业版计划的资源带宽中超过 500GB 的限制,超出部分将在当前计费周期结束时或项目删除时收费。超额部分不按比例计算,将全额收费。

🌐 For example, if you exceed the 500GB limit in asset bandwidth of the Pro plan, you will be charged for the excess bandwidth at the end of the current billing period or on project deletion. Overages are not prorated and are charged in full.

超出部分按月收费,费率如下:

🌐 Overages are charged monthly, according to the following rates: | 功能 | 价格 || --- | --- || API 请求 | $1.50 / 25,000 次请求 || 资源带宽 | $30.00 / 100GB || 资源存储 | $0.60 / GB 每月 |

项目暂停

🌐 Project suspension

项目可能会因各种原因进入暂停状态,包括:未付款的发票、超出免费计划的限制,或违反 Strapi Cloud 的 terms of service

如果你的项目被暂停,你将无法再访问 Strapi 管理面板,也无法触发新的部署。你的项目仪表板上将会显示一个横幅,说明暂停的原因。你也会收到电子邮件通知。

🌐 If your project is suspended, you will no longer be able to access the Strapi admin panel, nor trigger new deployments. A banner will appear in your project's dashboard, indicating the cause of the suspension. You will also be notified by email.

由于超出免费计划限制而暂停项目

🌐 Project suspension for exceeding the Free plan limits

当使用免费计划托管的项目超过 API 请求或资源带宽限制时,该项目将被暂停,直到下个月初每月配额重置。

🌐 When a project hosted with the Free plan exceeds either the API requests or the Asset Bandwidth limits, it will be suspended until the monthly allowance resets at the beginning of the following month.

在项目暂停期间:

🌐 While the project is suspended:

  • 用户无法触发新的部署
  • 无法访问该应用
  • 用户无法更改项目的设置

要立即重新激活该项目,用户可以升级到付费计划。

🌐 To reactivate the project immediately, users can upgrade to a paid plan.

由于账单问题项目暂停

🌐 Project suspension due to billing issues

如果你有未支付的发票,你的项目订阅将会自动被取消,项目将会被暂停。

🌐 If you have unpaid invoices, the subscription of your project will automatically be canceled and the project suspended.

要重新激活你项目的订阅,请前往 设置 > 账单与使用情况 并点击 重新激活订阅 按钮。

🌐 To reactivate your project's subscription, head to Settings > Billing & Usage and click on the Reactivate subscription button.

Reactivate subscriptionReactivate subscription
Warning

如果你在30天内不解决该问题,你的暂停项目将被删除,所有数据将永久丢失。

🌐 If you do not resolve the issue within 30 days, your suspended project will be deleted and all its data will be permanently lost.

因其他原因暂停项目

🌐 Project suspension for other reasons

如果你的项目因非未支付发票导致订阅取消的原因而被暂停,你可能无法自行重新激活项目。你应该会收到一封包含解决问题说明的电子邮件。如果你没有收到电子邮件通知,请联系 Strapi 支持

🌐 If your project was suspended for reasons other than unpaid invoice leading to subscription cancellation, you may not have the possibility to reactivate your project yourself. You should receive an email with instructions on how to resolve the issue. If you do not receive the email notification, please contact Strapi Support.

取消订阅

🌐 Subscription cancellation

如果你想取消你的 Strapi Cloud 订阅,你有两种选择:

🌐 If you want to cancel your Strapi Cloud subscription, you have 2 options: